Discover answers to our most normal bundling questions
- Frequently Asked Questions
- Knowledge Center
- How to order
- How to prepare artwork
- 1. How should I process the order?
You can process your order in easy 4 steps.
- Submit your quote request
- Upload your artwork or email us
- Approval of digital proof
- Once the payment is confirmed your order will be transferred to production
- 2. How do I order Custom Boxes ?
There is no Big deal in customizing the complete box with your own design file. We do have a design team available with us who can work efficiently to layout the artwork and can work on your design absolutely Free of cost. Ordering custom printed boxes is just a single click distance now !
- 3. What is your standard turnaround time?
Our standard lead time is 8 to 10 business days after the final approval on specification sheets we send prior to printing.
- 4. Is there any way I can get fastest shipping?
Yes we do offer rush service plan with 6 or 8 business days with a small fee.
- 5. Can I print custom/my own artwork?
Yes as we are specialized in all sort of customize printing so you can have your own artwork printed.
- 6. Which printing method you use?
We have a skilled labor force and highly advanced offset, digital and screen process available in-house.
- 7. How do I make sure what would be finish product look alike?
Normally we do work on digital proof with flat and 3d view for the approval so that makes all clear what exactly the box will look alike after printing and assembling. Also for bulk orders we send a physical sample with small sampling fee to make sure everything should be printed as per customer requirements.
- 8. Can I get wholesale prices?
We have a special program for resellers/whole sellers and graphic designers which include special discounts.
- 9. Do you ship outside of UK?
Yes, we are entertaining thousands of customers in the UK, Australia, Canada and the USA.
We do offer free shipping within the UK.
- 10. Which payment methods you accept ?
We do accept, Visa, Master, Amex, Discover, Check, Or paypal.
- 11. What form do the boxes shipped ?
All Boxes are shipped flat and pre-assembled (Glued).
- 12. How are the folding cartons shipped?
All Boxes are shipped flat and pre-assembled (Glued).
- 13. What file type you require for printing?
We require psd, pdf, ai, format with min of 300dpi file for printing.
- 1. What is meant by Template when it comes to the printing and packaging industry?
A template is basically a vector form that helps in figuring out the layout of the packaging. The template gives the idea of the final shape of the product so it can be molded in case it has any problem.
You can order the template of any size or shape. Sometimes the making of the template is based upon the number of panels. The most popular templates include the Accordion and Tray card templates. As they can hold a lot of information.
Templates can be customized in any software including the Adobe PDF, Microsoft Word, Adobe In Design and Quark X Pres.
- 2. What is the difference between process and PMS color?
PMS color stands for Pantone Matching System. It is used for printing spot colors as they are printed by using the extraordinary ink. The printing is indicated dependent on its Pantone number or name inside a shading graph. It permits the colors to show up exactly as expected once printed rather than how they show up on a PC screen.
Process color also is known as CMYK. CMYK stands for four colors Cyan, Magenta, Yellow, and Black. These four colors are very important in the printing process by mixing these colors together and give rise to other colors which are used in printing. It is the most common type of which is used in the printing and packaging industry.
- 3. What things are important to consider while ordering custom boxes?
A custom box may refer to any container that has not been mass-created with the goal that it is made to fit the standard business sizes. At the point when you are making a custom box request, consider which shape and size will perfectly sync with your item. You can likewise include details like design, materials, colors, folds, bends, or any other thing. While ordering customized boxes always remember that these boxes can help you in appealing customers towards your brand.
The most ideal approach to meet your specific determinations for extraordinary bundling is to work intimately with a printing organization and its group. During the procedure, you will submit different drafts to help transform your imagination into reality through the work of your team. If you need more information or have some queries visit https://www.clawscustomboxes.co.uk/.
- 4. What is meant by the Recycled paper board when it comes to the printing and packaging industry?
Recycled paper board is a sort of paper board created utilizing recuperated squander from paper, along these lines changing over purchaser sources just as plants to meet creation necessities. The last item is viewed as an increased substrate and has somewhere in the range of six and nine utilizes. Choosing a reused paper board is progressively moderate, making it a financial option for standard paper board inside the bundling business.
- 5. What is meant by SBS, when it comes to the printing and packaging industry?
SBS stands for Solid Bleached Sulfate. It is a very costly and high quality of paper board substrates. Now you must be thinking what makes it expensive and high quality? Well, the answer is the manufacturing process and substrates used. It is manufactured by using bleached virgin wood pulp. It is used in high-end packaging to ensure that it has great quality and also in food, beverages packaging where it acts as a moisture barrier. Moreover, this high-quality paper board substrate can also be used in the box packaging of cosmetics, health, and medicines.
- 6. What is meant by the CCNB paper board?
CCNB stands for Clay Coated News back. It is made up of clay that is coated on both sides including the specific fiber type. It is usually brown or gray in color.
- 7. What kind of recycled paper board exists in the packaging and printing industry?
Following are the types of the recycled paper board exists in the packaging and printing industry:
- Clay Coated White Black(CCWB)
- Clay Coated Kraft Black(CCKB)
- Clay Coated Light Black(CCLB)
- Bending chip
- Clay Coated News Black(CCNB)
- 8. What is meant by the CCLB paper board?
It stands for Clay Coated Light Black. Just like the CCNB, both sides are coated with clay and are light gray.
- 9. How can you predict the standards of the company manufacturing custom gift boxes?
Customized gift boxes can work for any organization however best with those that sell sweet candies, garments, or toys. These become a significant bit of bundling to have close by during business occasions, occasions, and birthday events when customers are searching for wrapping alternatives for presents. You can request any design, logo, color, text on a gift box with a motive that the gift box will bring a smile on the face of your loved ones and will stand out among other gifts. Moreover, your gift box should be appealing enough that the people want to know what’s inside it. If you want to order a custom gift box to please your loved ones visit our page https://www.clawscustomboxes.co.uk/.
- 10. What are the things that must be kept in mind while choosing retail packaging?
Retail packaging is the most important tool if you want to increase your selling level. It not only helps in the promotion of the brand but also attracts the clients towards it. You should go for an eye-catching packing that will help you in acquiring the trust of customers. If you want the publicity of your brand and wants to achieve all the objectives we are here or you. Our team will guide you in every step.
- 11. What are the uses of eco-friendly packaging boxes?
The following are the advantages of eco-friendly packaging boxes.
- These packaging boxes do not have any harmful impacts on the environment.
- Business reputation increases by the use of eco-friendly packaging boxes.
- Blister packs and eco-friendly not only reduces the use of plastic in the product but also cause less harm to the environment.
- The soy ink is used in the manufacturing of eco-friendly packaging boxes which not only good for our earth but also offers brighter colors. Also, it has less amount of volatile organic compounds that affect our ozone and environment.
- 12. What is meant by Folding cartons when it comes to the printing and packaging industry?
Folding cartons are specifically designed to grab the attention of customers. They not only provide information but also provokes the emotions of clients. Our professional team will be there for you. They will guide you in every step. Also, through their creative skills, clients are attracted to your brand.
- 13. How can packaging help you in the promotion of a brand?
The outlook and appearance matter the most in the era we are living. The beautiful appearance attracts the people, the same is the situation with the beautiful packaging, it catches the attention of clients and influences them to buy it. Moreover, the bright colors and high-quality graphics are used while producing packing boxes. All the boxes provided are at reasonable and affordable rates. If you want to place your order or have some queries kindly visit our website https://www.clawscustomboxes.co.uk/.
- 14. What is meant by the white cardboard box in the printing and packaging industry?
White cardboard boxes also known as ivory boards are made utilizing the strong white cardboard that is manufactured using high-quality pure wood pulp which is certainly thick. It is lead with calendaring or embossing. And is used frequently utilized for wrapping and certificates, trademarks, business card, invitation, and packaging decoration. Its quantity within 210 to 400 gsm.
- 15. What is the meaning of the die-line in the printing and packaging industry?
Die line is the package template that makes sure a printed product is arranged properly. The diagram is an ultra finest representation of each of the fold and cut lines pieces in the Packaging or is on the box, pocket folders, and envelopes. Creating precise die lines involves certain steps.
Some times a client himself sends a desired packaging example to the print company. Then the company would then take apart the sent package to indicate graphics and tucks and take dimensions. When there is a product but no packaging, the dimensions are taken for the actual product instead with wrapped paper added to estimate the size. After the dimensions, the software Adobe illustrator is utilized to create the die lines, by following the specific design or style standards. You would commonly take a test of hard copy of your created die line to make sure it’s working with the product. After you are done ensuring, it is now time to copy prototypes using materials like the paper with a heavyweight. After you are done checking the prototype for factors like sturdiness, the packaging then can be prepared for the shelves.
- 16. What products can be packaged easily in hexagon style boxes?
Products including Party favors, jewelry can be packaged in hexagon style boxes but with a high creativity level, you can fit any product in that package. Also, they are best when it comes to giving gifts to your loved ones and for decorations. The fascinating shape of the box appeals to the people towards it.
- 17. What is meant by Countertop Display Box when it comes to the printing and packaging industry?
Countertop Display Box is made up of corrugated cardboard. It is specifically designed to sit on the top of the counter in spite of the fact that they do particularly well approach the point of sale and also include different areas that were designed to hold stuff like toys, DVDs, Books, and CDs.
- 1. Choose a product, get a quotation
Our company sorts all the boxes into different categories so that customers’ could book their orders in less time and get the quotation without surfing so much on the net. To minimize the distraction of the customers, three options are available on the site with the name;
- By style box
- By industries
- Custom style boxes
First, you have to log in to our page, then you will be able to make all sorts of changes for getting the desired size and shapes of the boxes.
By Style, boxes are those boxes which showcase all the designs done by our expert team. In these boxes, you can make your personal choices by getting a login on the page. You will get free die line designs here.
Next is by industries all the products are chosen here by the team of technical and sales professionals who offers you free die line and designing. Our skillful professionals work with you till the end, so that your dream comes true and you find good packaging solutions here. You will see different options to select from like size, color, dimension, and style, and when you will opt the desired or required one you will get the price, cost, and quantity side by side. You can save the changes and put them in the cart for later use.
The third one or the last one is custom style boxes; here you can select only length and width as these custom boxes do not come in the cube or other suchlike shapes. You have to select the options, save them, and put them in the shopping cart. You can reserve them for later usage in this way.
- 2. Place Order
After finalizing artwork and die line designing you can imagine that you have covered a long milestone and reached the final step now.
If you have saved your quotation, then now you have to move on the shopping cart page, from there you can check your reserved data or quotation, you can edit the file and can make changes, and you can add your desired artwork or the styling you need. Then press “check out”.
Now it’s almost done, your order has been registered at Claws custom pipeline list. The next responsible/ in-charge department will take the charge, after prepress and confirming everything with you, will ship your order on the registered address within 6 to 7 working days.
- 3. Track Order
Your order is completed. You can go on” My account” or can check ‘My order block’. You will get all the relevant information there. You can log in on Claws custom to know further about your order.
- 1. Accepted File Formats
Two main file formats that are Ai and PDF adobe reader are accepted.
- 2. Layout Guidelines
- First, you should know about the die line of your artwork.
- To create layout check keenly about any wrinkle, crease, and folding of the boxes
- Always use CMYK mode.
- Without embedding the images provide all suitable fonts and desired artwork.
- 3. Resolution
- Resolution should always between 150 Dpi and 300 Dpi. These are maximum and minimum ranges at the final 100% size.
- Don’t use low-resolution pictures and images.
- 4. Color Proofing
We send press digital files via email. If you need a hard copy we will send you extra charges. Moreover, for physical proof, we will require PMS colors or the previously ordered boxes. PMS color is used on paper boards either they are coated or uncoated.
- 5. Does Claws custom accept any file format?
No, only theses two format files are recommendable. Adobe Photoshop® CS, Adobe Illustrator® CS, Adobe InDesign® CS-Only these two software programmers are used by the company and only files from these are acceptable.
- 6. Image Resolution request?
- In the ai or pdf file
- Images need to be of high-quality
- Uncompressed 300 dpi resolution, 8 bit, Good resolution images will be accepted
- Only CMYK color mode and perfect font outline need to be provided by you.
- 7. Why is resolution important?
A high resolution for your image is very important. We recommend 300 dpi resolutions for your image. Dpi means dots per inch. If there are more dots per inch, it gives a clear and sharper look to the picture. Your files need to be 300 dpi if it’s not of that quality you will be unable to increase the resolution by applying other techniques like increasing the dots per inch.
- 8. Do I need to use CMYK color mode?
As told only CMYK colors are acceptable. If you provide any other color, like Pantone or RGB we change it, but while shifting the colors it can appear a bit different. Therefore, before finalizing any artwork we suggest you read all the process that is used by us for changing colors.
- 9. What resolution is needed for my job?
Normally we need 300 dpi resolutions but it depends on the nature of the files. For example for big posters and banners we recommend 12000 dpi also. The sharper the resolution, the better the printing result would be. ( can be expected).
- 10. Does my artwork have 0.125" bleeds?
Bleeds are done if all the sides are in white but it is not compulsory all the time. We ask you to read our file preparation before finalizing bleeds for your final artwork and design. Claws Custom need 0.125" bleed around the perimeter of your artwork for accurate cutting (e.g., artwork for a 4"x6" postcard should extend to 4.25" x 6.25")
- 11. What if my file is missing fonts?
It is crucial to receive all fonts used in your layout. If you are unable to provide us fonts in your artwork file, we request you to resubmit the file with accurate fonts.
If your file is missing fonts, open your file in Illustrator, select "Create Outlines", save fonts, re-save your artwork file, and then submit us. Otherwise, you can also open your file in Photoshop, select "Flatten the Layers", re-save your artwork file, and then send us.
We request you avoid submitting your font’s separately from your file because we don’t want that any problem create in our printing process.
- 12. How do I convert text to outlines?
You need to convert all the text outlines before submitting us your artwork design file. For any clarification and guidelines, you can always check our prepared file to understand it well.
- 13. What if my file is missing images?
We highly recommend you to save all the images properly. Our graphic designer works closely with you and tries to guide you properly. But you need to save your images properly and before your file reaches us it should be completed with clear images, proper font, and high quality of resolution. If you find your images are missing we ask you to resave your file so we don’t miss anything while printing. Some software like illustrator and other suchlike mostly drop the image. Therefore, you need to be careful. If you are working in Photoshop, then we suggest you save files properly before doing ok anything there.
- 14. What if my artwork contains gradients?
Gradients are useful for producing effective and desired results in printing. Gradients can be used in file through vector and Raster. Before submitting your final draft and final artwork, we highly suggest and recommend you check and read thoroughly our given guidelines.
Still have a question?
Please contact us for more information.